Implementing ISO 20000 IT Service Management System
ISO 20000 offers a structure for implementing a systematic approach to managing your organization's business processes, allowing you to provide value and meet the needs of your customers. According to ISOL 20000, implementing a Service Management System (SMS) an organization must take a process approach when planning, establishing, implementing, operating, monitoring, reviewing, maintaining and improving your service management.
Having an ISO 20000 SMS compliant system means your organization can:
Our approach in implementing your organization's SMS is to simplify the process for you. We do this
through the use of ISMS’s proprietary software platform, our domain expertise and by understanding
your business needs and objectives. The benefits of our simplified approach is to reduce the time and
expense of implementing your SMS and obtaining ISO 20000 certification. ISMS Solution’s goal after you
are certified is to leave your organization with the tools and knowledge to implement, operate and
continually improve upon the SMS and expand if and when it is required.
The standard specifies a number of closely related service management processes that help organizations:
ISMS has established a list of essential steps that we follow – utilizing our proprietary software – in order to quickly and successfully implement our clients ISO 20000 Service Management System:
ISMS Solutions can provide your organization with a proven turn-key solution that has a 100% successful track record for our clients receiving certification of the ISO 20000:2011 standard from an accredited certification body.
Click below to request to get more information about how ISMS Solutions can assist you with your ISO 20000 implementation needs.